Scheduling & Billing Policies
Deposits & Payments
New Patient Deposit: $200 at booking (credited to service)
Return Patient Deposit: $100 at booking (credited to service)
Balance Due: Within 72 hours of appointment
Cancellation & No-Show Policy
| Scenario | Fee |
|---|---|
| No-show | 100% of service fee |
| Late cancellation (<48 hours notice) | 100% of service fee |
| Late arrival (>15 minutes) - Mobile Interventions | No-show + $100 fee; must reschedule |
| Late arrival (>15 minutes) - Non-Mobile | No-show; must reschedule |
Medication Refill Policy
| Scenario | Policy |
|---|---|
| Medication changes (new med, dose adjustment) | Must schedule full appointment |
| Controlled substance refill (stable) | $75 admin fee per refill |
| Controlled substance: Max refills | 2 refills max (30-day supply each = 3 months) |
| Non-controlled refill (stable) | $50 admin fee per refill |
| Non-controlled: Max refills | 1 refill max (90-day supply = 6 months) |
| 6-month rule | Must have visit every 6 months |
| Controlled: Annual in-person | Required (in-office OR nature psychotherapy) |
Follow-Up Frequency
| Patient Status | Recommended Frequency |
|---|---|
| New patients | Weekly initially (while titrating) |
| Early treatment | Every 2-4 weeks |
| Stable | Every 3-6 months |
| On controlled substances | Monthly to every 3 months |
Discharge Policy
| Reason | Notice |
|---|---|
| No contact >6 months | 30-day notice |
| Missed 2 consecutive appointments | Case review |
| Controlled substance patient refuses follow-up | 30-day taper notice |
| Non-payment | Services held until resolved |
Payment & Discounts
All listed prices are for Cash, Debit, or Bitcoin. Credit card payments add a 3% processing fee.
Credit Card on File Required: A valid credit card must be kept on file. In the event of non-payment, the card on file will be charged directly.
- Cash / Debit / Bitcoin: Base price
- Credit Card: +3% (processing fee)
- Veterans: -10%
- First Responders / Healthcare Employees: -10%
- Membership: -10% to -15% (stacks with other discounts)